What We Do
At Remego
Desperately looking for top-quality Information Technology Consulting Services to help design your business communication solutions?
If yes, do get in touch with us at Remego. We are strongly committed to providing end-to-end, value-added services to help your business succeed.
As a nimble, reliable and experienced technology service provider in the contact centre space, we constantly aim to delight our customers and partners by delivering high-quality and value-added services. Our key strengths are in designing and implementing innovative applications for contact centres. Our team includes solution architects, systems specialists and highly experienced software developers who constantly work as a team to deliver customized solutions at the cutting-edge of the industry.
Remego maintains a fundamental commitment to excellent service that will be evident in everything we do.
Latest News
from us and our partners
- It’s Scientifically proven, traditional wallboards don’t improve agent performance! December 3, 2018Until recently there was no evidence to suggest there was anything wrong with traditional call handling wallboards. However in recent studies, leading Neuroscientists have now discovered that to extract the best from employees (agents), all forms of measurement and communication must be aligned with the organising principles of the brain, or they will have a […]
- Agents or Monkeys? November 22, 2018With a little training a monkey could answer the telephone when it rings and in theory improve your call handling metrics. Of course once the phone is answered the monkey runs out of brain power and would need the complex, powerful and sophisticated human brain to deal with emotion, emphathy, complex processes and deliver positive […]
- The New Rules for Customer Service December 4, 2018Consumers are hard to pin down. Just when you think you have them figured out, they’ve moved on to something else. As Ferris Bueller said, “Life moves pretty fast. If you don’t stop and look around once in a while, you could miss it.” The same holds ... Continue Reading » The post The New […]
- Aberdeen Report: Omni-Channel Customer Care: How to Delight Your Empowered Customers November 9, 2018Yesterday I got an email from my Flexible Spending Account (FSA) provider. An FSA is a special account you put pre-tax money in that allows you to pay for certain out-of-pocket health care costs. There are specific rules for how the money can be spent ... Continue Reading » The post Aberdeen Report: Omni-Channel Customer […]
- How Voice Analytics Can Improve Customer Satisfaction December 7, 2018
- Let’s Talk AI Ethics: The Social Benefits of Artificial Intelligence December 6, 2018
- Technology Can Be Human-Centric December 3, 2018There are many things in life that we cannot put a price on. Among these are health, family, the environment The post Technology Can Be Human-Centric appeared first on Avaya Connected Blog.
- Chicago American Heart Association Honors Kari’s Law & Avaya Innovation November 20, 2018On December 1, five years will have passed since the tragic death of Kari Hunt. I’ve told this story thousands The post Chicago American Heart Association Honors Kari’s Law & Avaya Innovation appeared first on Avaya Connected Blog.
- 2018 Calix Connections October 25, 20182018 Calix Connections bmilanian Thu, 10/25/2018 - 12:05 Booth # 415 Event Date Sat, 10/27/2018 - 12:00 - Tue, 10/30/2018 - 12:00 Event Location Las Vegas, NV Event Type Tradeshow Link https://www.calix.com/events/calix-connexions.html Open Graph Image
- 2017 Canadian Telecom Summit January 24, 20172017 Canadian Telecom Summit Anonymous (not verified) Tue, 01/24/2017 - 10:44 Event Date Mon, 06/05/2017 - 12:00 - Wed, 06/07/2017 - 12:00 Event Location Toronto, Canada Event Type Tradeshow Link http://www.gstconferences.com/ Open Graph Image Sites Kandy
What Our Customers Say
I like Remego because it makes my life a lot easier, they are the perfect partner for our operation.
Remego is always there to help us.