What We Do
At Remego
Desperately looking for top-quality Information Technology Consulting Services to help design your business communication solutions?
If yes, do get in touch with us at Remego. We are strongly committed to providing end-to-end, value-added services to help your business succeed.
As a nimble, reliable and experienced technology service provider in the contact centre space, we constantly aim to delight our customers and partners by delivering high-quality and value-added services. Our key strengths are in designing and implementing innovative applications for contact centres. Our team includes solution architects, systems specialists and highly experienced software developers who constantly work as a team to deliver customized solutions at the cutting-edge of the industry.
Remego maintains a fundamental commitment to excellent service that will be evident in everything we do.
Latest News
from us and our partners
- Brain Centric Contact Centre Environments “Maximise Rewards” October 26, 2018To succeed contact centre owners must guarantee the treatment of their employees is aligned with the organising principles of the brain. Leading brands have been utilizing techniques derived from Neuroscience to attract new customers for years, and more recently this same science is being used to make management techniques and environments “Brain Centric”. So, what […]
- Nothing Good Came of New Technology September 17, 2018Optymyse is one of our longest running products, now on version 5.2 with a brand new release due in October 2018. It started life in 2004 and simply allowed call handling metrics to be viewed on a TV in real time. Why did it sell? Simple, it allowed agents and supervisors to see the demand […]
- Aberdeen Report: Omni-Channel Customer Care: How to Delight Your Empowered Customers November 9, 2018Yesterday I got an email from my Flexible Spending Account (FSA) provider. An FSA is a special account you put pre-tax money in that allows you to pay for certain out-of-pocket health care costs. There are specific rules for how the money can be spent ... Continue Reading » The post Aberdeen Report: Omni-Channel Customer […]
- A Guide to Navigating the Digital Hype November 7, 2018Digital technologies like AI, IoT, and big-data analytics have been creeping into the customer experience for some time now but only recently have businesses really started to take serious notice. While only 15% of enterprises are using AI as of today, 31% are expected to ... Continue Reading » The post A Guide to Navigating […]
- How AI and Workforce Management Will Optimize Employee Productivity in 2019 November 15, 2018As we round out the year, it’s a good time to reflect on how innovation continues to advance the ways teams can deliver exceptional […]
- Holiday Reading List to Guide Your Customer Experience in 2019 November 15, 2018The holiday season is about gift giving, office parties, and family get-togethers. But it’s also the time for reflection and gratitude—and that provides an […]
- Personalizing Customer Self-Service at Scale with Versay’s CUE Analytics November 16, 2018As customers, we want personalized experiences. We want to be treated as individuals and valued each time we interact with The post Personalizing Customer Self-Service at Scale with Versay’s CUE Analytics appeared first on Avaya Connected Blog.
- What Difference Does 5 Years Make?: Millennial Channel Preference November 15, 2018This blog is authored by Krista Capone, Sr. Manager, Corporate Marketing at C3i Solutions. Krista has over 10 years’ experience The post What Difference Does 5 Years Make?: Millennial Channel Preference appeared first on Avaya Connected Blog.
- iCU Sofia '18 February 2, 2018iCU Sofia '18 pleininger Fri, 02/02/2018 - 08:58 Event Date Tue, 02/06/2018 - 12:00 - Wed, 02/07/2018 - 12:00 Event Location Bulgaria Event Type Tradeshow Link iCU Sofia Open Graph Image
- CANHEIT HPCS 2016 June 14, 2016CANHEIT HPCS 2016 Anonymous (not verified) Tue, 06/14/2016 - 12:44 Event Date Sun, 06/19/2016 - 12:00 - Wed, 06/22/2016 - 12:00 Event Location Edmonton, Canada Event Type Tradeshow Link http://canheit-hpcs.ualberta.ca/ Open Graph Image
What Our Customers Say
I like Remego because it makes my life a lot easier, they are the perfect partner for our operation.
Remego is always there to help us.