What We Do

At Remego

Nothing Good Came of New Technology September 17, 2018
Optymyse is one of our longest running products, now on version 5.2 with a brand new release due in October 2018. It started life in 2004 and simply allowed call handling metrics to be viewed on a TV in real time. Why did it sell? Simple, it allowed agents and supervisors to see the demand […]
Every Time An Agent Walks, Profits Drop August 20, 2018
Running a successful BPO company is all about your employees, keep them longer than your competition and you’ll deliver more consistent service than they can. Ensure your employees are engaged, motivated and informed and you will generate more revenue for your customers. At SJS Solutions we’ve been helping BPO’s to create engaging environments, capable of […]

Manual Dialing Gone Mad: An Outbound Dialing Story October 11, 2018
Editors note: A ‘bazillion’ is not an actual monetary denomination Unless you are a Hawaiian-based Veterinarian, you may have missed the story of the rogue Gecko dialer who dialed a Kailua-Kona, Hawaii marine mammal animal center. Apparently unfamiliar with the Telephone Consumer Protection Act (TCPA) which ... Continue Reading » The post Manual Dialing Gone […]
Why You Should Keep Your Head in the Clouds October 10, 2018
It’s become obvious that cloud solutions are no longer just an element of the future. Many organizations are realizing that with its maturity the potential drawbacks have disappeared. Security is robust, integration with third-party solutions is seamless and reliability is a given. Gartner recently forecasted ... Continue Reading » The post Why You Should Keep […]

Migrating Communications to Cloud: With Avaya, it’s Browse. Click. Done. October 11, 2018
Migrating your communications infrastructure to the cloud offers a variety of benefits, especially for your retail, seasonal, and branch locations. The post Migrating Communications to Cloud: With Avaya, it’s Browse. Click. Done. appeared first on Avaya Connected Blog.
Mobile Data, Digital IDs, and Identity-as-a-Service in the Sports World October 9, 2018
We are long past the digital revolution. 21st-Century technology and solutions are deeply embedded in both our personal and professional The post Mobile Data, Digital IDs, and Identity-as-a-Service in the Sports World appeared first on Avaya Connected Blog.

Air Force Information Technology & Cyberpower Conference July 18, 2018
Air Force Information Technology & Cyberpower Conference kblack Wed, 07/18/2018 - 17:27 Event Date Mon, 08/27/2018 - 12:00 - Wed, 08/29/2018 - 12:00 Event Location Montgomery, AL Event Type Tradeshow Link LEARN MORE Open Graph Image Sites Kandy
Enterprise Connect 2017 December 7, 2016
Enterprise Connect 2017 javaughn Wed, 12/07/2016 - 15:19 Event Date Mon, 03/27/2017 - 12:00 - Thu, 03/30/2017 - 12:00 Event Location Gaylord Palms, Orlando, Florida. Register with discount code GENBAND to save $500 off Conference Passes or a Free Expo Plus pass. Event Type Tradeshow Link https://l.feathr.co/enterprise-connect-2017-genband-q Open Graph Image Sites Kandy

I like Remego because it makes my life a lot easier, they are the perfect partner for our operation.

DBS

Remego is always there to help us.

Singtel