What We Do
At Remego
Desperately looking for top-quality Information Technology Consulting Services to help design your business communication solutions?
If yes, do get in touch with us at Remego. We are strongly committed to providing end-to-end, value-added services to help your business succeed.
As a nimble, reliable and experienced technology service provider in the contact centre space, we constantly aim to delight our customers and partners by delivering high-quality and value-added services. Our key strengths are in designing and implementing innovative applications for contact centres. Our team includes solution architects, systems specialists and highly experienced software developers who constantly work as a team to deliver customized solutions at the cutting-edge of the industry.
Remego maintains a fundamental commitment to excellent service that will be evident in everything we do.
Latest News
from us and our partners
- Break the cycle of expensive agent turnover. July 7, 2020According to ContactBabel’s 2017 US Contact Centre Decision-Maker’s Guide, 53% of contact centres report that it costs them more than $1,500 to recruit a single agent. More worryingly, 11% report that it costs them more than $3,500 to recruit one agent. When you consider that the average call centre has an attrition rate of between […]
- MENTAL HEALTH AWARENESS WEEK May 20, 2020Did you know that the 18th – 24th of May is mental health awareness week in the UK? At SJS Solutions, we understand the importance of taking care of each other, especially during these stressful and uncertain times. Did you also know that Optymyse was specifically designed to improve the mental wellbeing of all contact […]
- Customer Experience Management Tools and How They Can Help July 2, 2020As we move toward economic, social, and business recovery from COVID-19, while simultaneously navigating the social, mainstream and alternative media environments, the customer experience is more important than ever. How a customer perceives your brand has never had a more direct impact on your brand’s ... Continue Reading » The post Customer Experience Management Tools […]
- Managing Your Contact Center Facilities Amid Contagion June 23, 2020In the post-COVID-19 era, how can your workforce management team plan for use of your contact center facilities to meet all applicable state safety restrictions, provide confidence to staff who may be reluctant to return to a facility, while at the same time provide records ... Continue Reading » The post Managing Your Contact Center […]
- HOW TO SUPER CHARGE YOUR CUSTOMER EXPERIENCE REMOTELY July 7, 2020HOW TO SUPER CHARGE YOUR CUSTOMER EXPERIENCE REMOTELY cberthie Tue, 07/07/2020 - 08:24 Date Wed, 07/01/2020 - 12:00 Link https://www.connectionsmagazine.com/article/super-charge-your-customer-experien… Open Graph Image Source Connections Magazine
- Networks need more than just capacity July 7, 2020Networks need more than just capacity cberthie Tue, 07/07/2020 - 08:14 Date Wed, 07/01/2020 - 12:00 Link https://www.vanillaplus.com/2020/07/01/53570-networks-need-just-capacity/ Open Graph Image Source Vanilla +
What Our Customers Say
I like Remego because it makes my life a lot easier, they are the perfect partner for our operation.
Remego is always there to help us.