Home 2018-07-11T13:12:04+00:00

What We Do

At Remego

Desperately looking for top-quality Information Technology Consulting Services to help design your business communication solutions?

If yes, do get in touch with us at Remego. We are strongly committed to providing end-to-end, value-added services to help your business succeed.

As a nimble, reliable and experienced technology service provider in the contact centre space, we constantly aim to delight our customers and partners by delivering high-quality and value-added services. Our key strengths are in designing and implementing innovative applications for contact centres. Our team includes solution architects, systems specialists and highly experienced software developers who constantly work as a team to deliver customized solutions at the cutting-edge of the industry.

Remego maintains a fundamental commitment to excellent service that will be evident in everything we do.

LEARN MORE

Latest News

from us and our partners

  • What should I replace my Call Handling Metrics with? July 18, 2018
    I have previously mentioned about the damage negative metrics will do to agent morale, and which are the worst metrics – http://www.sjssolutions.com/save-thousands-by-removing-call-handling-metrics-from-your-wallboards/  Today I’d like to give you some ideas for more engaging metrics. First off why do agents respond so well when they are given access to metrics like CSAT and NPS,
  • We Have Changed Our Contact Numbers! July 17, 2018
    Attention SJS Customers & Partners! We have now changed our US & UK Telephone numbers. You can find our New Contact Information on our website, under Contact or follow this link – http://www.sjssolutions.com/contact/  
  • Do You Know What Makes Your Customers Tick, and What Ticks Them Off? July 18, 2018
    When was the last time you were asked to provide feedback as a customer?  You probably don’t remember.  The truth is, you probably were asked but ignored or declined the request due to some level of inconvenience, or you simply didn’t recognize the request. More importantly, ... Continue Reading » The post Do You Know […]
  • Customer Service Confidential: Agents Reveal the Secrets to their Happiness July 11, 2018
    Want to make your customers happy? Start with your agents. We all know happy agents, make happy customers. For example, The Tempkin Group’s 2016 Employee Engagement Benchmark Study found that organizations that deliver great customer experiences have one-and-a-half times as many engaged employees as under-engaged employees. ... Continue Reading » The post Customer Service Confidential: […]
  • Summer Reading: Four Books to Reshape Your Contact Center Strategy July 19, 2018
    I’ve always had a deep fascination in what makes people tick. I also enjoy following how technology assists our behavior and motivations to achieve our goals. And I was surprised to learn that my amateur neuroscience studies are more closely tied to the contact center world than I originally thought. We all pay close attention […]
  • Contact Center to World: Reports of My Death Are Greatly Exaggerated July 18, 2018
    Guest Blog by Dan Miller, Lead Analyst and Founder at Opus Research A popular meme on Twitter and in the blogosphere states that the growth of digital commerce and messaging networks is eclipsing the need for live contact center agents to assist prospects and customers. And these contact centers, which are configured historically as the […]
  • Arrow Systems Nat'l Partner Conference January 4, 2018
    Arrow Systems Nat'l Partner Conference Anonymous (not verified) Wed, 01/03/2018 - 19:31 Event Date Wed, 02/14/2018 - 12:00 - Sat, 02/17/2018 - 12:00 Event Location Indian Wells, CA Event Type Tradeshow Link http://www.arrowsi.com/ Open Graph Image Sites Kandy
  • Broadband World Forum 2016 February 24, 2016
    Broadband World Forum 2016 Anonymous (not verified) Wed, 02/24/2016 - 15:26 Event Date Tue, 10/18/2016 - 12:00 - Thu, 10/20/2016 - 12:00 Event Location Excel, London, UK Event Type Tradeshow Link https://broadbandworldforum.com/ Open Graph Image
CONTACT SALES

What Our Customers Say

I like Remego because it makes my life a lot easier, they are the perfect partner for our operation.

DBS

Remego is always there to help us.

Singtel