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What We Do

At Remego

Desperately looking for top-quality Information Technology Consulting Services to help design your business communication solutions?

If yes, do get in touch with us at Remego. We are strongly committed to providing end-to-end, value-added services to help your business succeed.

As a nimble, reliable and experienced technology service provider in the contact centre space, we constantly aim to delight our customers and partners by delivering high-quality and value-added services. Our key strengths are in designing and implementing innovative applications for contact centres. Our team includes solution architects, systems specialists and highly experienced software developers who constantly work as a team to deliver customized solutions at the cutting-edge of the industry.

Remego maintains a fundamental commitment to excellent service that will be evident in everything we do.

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Latest News

from us and our partners

  • What should I replace my Call Handling Metrics with? July 18, 2018
    I have previously mentioned about the damage negative metrics will do to agent morale, and which are the worst metrics – http://www.sjssolutions.com/save-thousands-by-removing-call-handling-metrics-from-your-wallboards/  Today I’d like to give you some ideas for more engaging metrics. First off why do agents respond so well when they are given access to metrics like CSAT and NPS,
  • We Have Changed Our Contact Numbers! July 17, 2018
    Attention SJS Customers & Partners! We have now changed our US & UK Telephone numbers. You can find our New Contact Information on our website, under Contact or follow this link – http://www.sjssolutions.com/contact/  
  • Managing Seasonal Contact Center Volumes with Cloud August 14, 2018
    Changing demands are one the most difficult parts of operating a contact center.  It’s one thing to simply manage scheduling, on a weekly basis but, when staffing needs change, adding and deploying new agents to a contact center can be a frustrating and time-consuming process.  ... Continue Reading » The post Managing Seasonal Contact Center […]
  • Four for Friday: Customer Service Stories You Need to Read August 10, 2018
    We made it to Friday and there has been a lot happening in the customer service world these past few weeks. Below are our four customer service stories you shouldn’t miss. From customer service blunders to successes we are covering it all below, happy reading! Is ... Continue Reading » The post Four for Friday: […]
  • Saying goodbye to the AdSense for Feeds blog July 26, 2012
    Thanks to everyone who has been a loyal reader of this blog over the years. After some consideration, we recognize that we're just not generating enough content here to warrant your time, so we won't be posting here any longer. Thanks again for being an enthusiastic FeedBurner user.Posted by Emily Wood, Google Blog Team
  • Your stats, right away October 25, 2010
    Do you hate delays? Do you think being told to “Please wait…” by websites, cash machines, call centers, and the doughnut stand drive-thru guy in the year 2010 is a sure sign modern living isn’t quite meeting our collective expectations as a planet?Good news! Today, we will be rolling out a new, experimental interface for […]
  • Combining Humans & AI: Is It an Art(ificial) or a Science? August 13, 2018
    Time magazine recently wrote that Artificial Intelligence “is one of the hottest, least understood and most debated tech breakthroughs in The post Combining Humans & AI: Is It an Art(ificial) or a Science? appeared first on Avaya Connected Blog.
  • Why Should You Replace Your Perfectly Good Business Phone? Reason 3 August 10, 2018
    Upgrading your business phones may not be high on your priority list, but making the switch could create a positive The post Why Should You Replace Your Perfectly Good Business Phone? Reason 3 appeared first on Avaya Connected Blog.
  • Cloud Comms Summit March 28, 2018
    Cloud Comms Summit kblack Wed, 03/28/2018 - 11:29 Event Date Tue, 06/26/2018 - 12:00 - Wed, 06/27/2018 - 12:00 Event Type Tradeshow Link LEARN MORE Open Graph Image Sites Kandy
  • IBM World of Watson 2016 August 5, 2016
    IBM World of Watson 2016 Anonymous (not verified) Fri, 08/05/2016 - 11:07 Event Date Mon, 10/24/2016 - 12:00 - Thu, 10/27/2016 - 12:00 Event Location Las Vegas, NV Event Type Tradeshow Link https://www-304.ibm.com/events/tools/wow/2016ems/ Open Graph Image
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What Our Customers Say

I like Remego because it makes my life a lot easier, they are the perfect partner for our operation.

DBS

Remego is always there to help us.

Singtel