- ASPECT® UNIFIED IP® – Full-featured and dependable enterprise contact center solution.
- ASPECT® CUSTOMER EXPERIENCE PLATFORM™ (CXP) – Easily Design and Maintain Self-Service Applications
A Contact Centre wall board solution that is more engaging and dynamic that goes beyond presenting mere metrics.
It allows critical and encouraging metrics, videos and RSS feeds to reach employees at home or at work with automated messaging services and intelligent triggers.
A top of the class dashboard for forward looking call centers.
is the intelligent customer service software for optimal multichannel management – from chatbots through email management, chat and video chat up to social media.
Avaya Aura® Experience Portal is the latest generation of Avaya Voice Portal. Experience Portal provides organizations with a single point of orchestration of all automated voice and multimedia applications and services. Experience Portal supports SIP, IP, TDM, or mixed environments.