What We Do

At Remego

A nimble, reliable and experienced technology service provider in the contact centre space, we constantly aim to delight our customers and partners by delivering high-quality and value-added services. Our key strengths are in designing and implementing innovative applications for contact centres. Our team includes solution architects, systems specialists and highly experienced software developers who constantly work as a team to deliver customized solutions at the cutting-edge of the industry.

Remego maintains a fundamental commitment to excellent service that will be evident in everything we do.

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Featured News

Latest News

from us and our partners

Mar’2023

AI –
Separating the signal from the noise



Find out more information on how novomind address the challenges and effectively integrate AI, especially NLP, into novomind iAGENT, Our goal is to provide a customer service solution that delivers high-quality responses, improved context awareness, and the perfect balance between machine learning and human empathy. Please refer to our AI Whitepaper.

Download AI Whitepaper

Dec’2022

How do you communicate effectively in real estate?

Find out how novomind iAGENT help your organization to manage your customer communications / engagement over a variety of activities like queries on property sale and rental.

Read the Article

Sep’2022

Do you use WhatsApp to communicate with your Club members?

In any organization, keeping track of the communications that you have with your customer is the key to keeping them onboard and be engaged with you. One of keys to keeping them happy is the organization’s soft skill – that you can recall your conversations with them. That makes them feel taken care of.

Read the Article

  Upcoming Events

  Webinar Replays

> novomind iAGENT – Collection demo

Video shows how a Collection department uses different channels (call, SMS, WhatsApp) to engage with customer. Interactions from all channels are available on a single platform – iAGENT – seamless transition between channels.

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> novomind iAGENT – Managing social media Facebook posts & Messenger

Demo how influencers and marketing companies can use iAGENT to manage their leads coming from different social media channels. Remego will work with you to use iAGENT on your work flow.

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> novomind iAGENT – Understanding Contextual Analytics

A demo that showcases iAGENT handling of Facebook comments. The comments can be categorized and in this case, compliments and complaints categories.

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CONTACT SALES

What Our Customers Say

I like Remego because it makes my life a lot easier, they are the perfect partner for our operation.

DBS

Remego is always there to help us.

Singtel