• ALVARIA Customer Experience (CX) Suite – Full-featured and dependable enterprise contact center solution.

  • ALVARIA Quality Management – Impact customer satisfaction, improve agent effectiveness and comply with legal requirements and security concerns with an effective way to assess quality of voice and text-based customer interactions.


is the intelligent customer service software for optimal multichannel management – from chatbots through email management, chat and video chat up to social media.

A Contact Centre wall board solution that is more engaging and dynamic that goes beyond presenting mere metrics.

It allows critical and encouraging metrics, videos and RSS feeds to reach employees at home or at work with automated messaging services and intelligent triggers.

A top of the class dashboard for forward looking call centers.

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Wallboard Samples
  • ALVARIA Customer Experience (CX) Suite  Full-featured and dependable enterprise contact center solution.
  • ALVARIA CXP Easily Design and Maintain Self-Service Applications
  • ALVARIA Quality Management – Impact customer satisfaction, improve agent effectiveness and comply with legal requirements and security concerns with an effective way to assess quality of voice and text-based customer interactions.
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  • novomind iAGENT – is the intelligent customer service software for optimal multichannel management – from chatbots through email management, chat and video chat up to social media.
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  • A Contact Centre wall board solution that is more engaging and dynamic that goes beyond presenting mere metrics.It allows critical and encouraging metrics, videos and RSS feeds to reach employees at home or at work with automated messaging services and intelligent triggers.A top of the class dashboard for forward looking call centers.
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  • Avaya Aura Experience Portal – is the latest generation of Avaya Voice Portal. Experience Portal provides organizations with a single point of orchestration of all automated voice and multimedia applications and services. Experience Portal supports SIP, IP, TDM, or mixed environments.
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