Join us to see how a SMART iAgent handles interactions from different digital channels
Nov11, 2021 3:00pm – 3:45pm SGT (GMT+08:00)
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With changing mindset and innovative technology, a traditional Contact Centre, perceived to handle after-sales services, can be transformed to create relationships with potential customers. By consolidating digital interactions onto a single platform, an Enterprise or an individual marketer can merge his marketing and after sales strategies on iAGENT.
Join us in this session to meet with Property Agent, David Johnson
- have an overview of novomind iAGENT in the first 5 – 10 minutes;
And in the next 30 minutes,
- See how David uses Facebook and Messenger to communicate with his clients with ease
- Learn how chatbots and text recognition can provide a prompt and efficient service to both clients and providers
Speakers and Facilitators
| Ms Sina Klawun, Partner Manager, novomind AG | Ms Char Ting Wa, Remego |
|---|---|
| Mr Boris Barreck, Country Manager, novomind AG | Ms Kristy Lee, Remego |
